Send to reviewers: no emails sent and screen blanks out

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Joined: Sat Apr 21, 2007 1:30 pm
Location: New York

Send to reviewers: no emails sent and screen blanks out

Postby lengyel » Sat Apr 21, 2007 1:39 pm

A journal manager of one of the journals hosted on our OJS system writes:

"... I have tried sending several reminder emails to reviewers, from the ‘review’ tab for individual submissions (on that page the reviewers are listed, and there is a link saying ‘send reminder’). When I click ‘send’ all I get is a white screen, rather than returning to the review page, and no email gets sent."

We're using OJS version 2.1.0 Is this a known problem for which there is a patch?



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Joined: Wed Aug 10, 2005 12:56 pm

Postby asmecher » Sat Apr 21, 2007 9:24 pm

Hi FL,

Check your system logs for error messages or turn on the display_errors option in your php.ini configuration file. A blank page usually indicates that a PHP error occurred.

Alec Smecher
Open Journal Systems Team
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada

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