Resset password

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Sally
Posts: 24
Joined: Sun Dec 14, 2008 8:02 pm

Resset password

Postby Sally » Thu Feb 23, 2012 7:44 pm

This function doesn't seem to be working on our website. Users are register using a selected password, then denied access, being told their user name or password is invalid, when both wereentered correctly. They then request a new password which is sent but again, not recognised by the system. Same message-invalid username or password. Can anyone advise what to do?

Sally
Posts: 24
Joined: Sun Dec 14, 2008 8:02 pm

Re: Resset password

Postby Sally » Thu Feb 23, 2012 8:17 pm

I think my last posting is on the worng board so please ignore. I have re-posted on General Discussion OJS.
Sorry,
Sally


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