Deleting a special registration

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Posts: 257
Joined: Fri Jun 01, 2007 2:56 am
Location: Aarhus, Denmark

Deleting a special registration

Postby nef » Thu Jan 24, 2013 1:33 am

One of our journals have had problems with the Quick Submit function because their files were larger than our maximum file size. Since then we have increased the limit, and now it works fine. However we still have some remnants after their first attempts (please see the image). The problem is that I can't delete the remnants. I have deleted it in the journal manager's 'Files Browser', but it still figures in the editor's Archives. How can I remove it from there? Normally I would open it and then under 'Status' choose 'REJECT AND ARCHIVE SUBMISSION' and go back and delete, but as you can see the 'REJECT AND ARCHIVE SUBMISSION' link is missing.
Best regards
Niels Erik
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