Browser Compatability Problems

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Posts: 10
Joined: Mon Dec 19, 2005 11:00 am
Location: Edmonton, Canada

Browser Compatability Problems

Postby lawrence » Fri Mar 24, 2006 9:40 am

Dear all,

One of our OJS users had encountered such problems :

"I am having important compatibility issues with the OJS system on both
Apple Safari and Mozilla Firefox (Mac). Regarding the review uploading

- In Safari, the "Browse" button is clickable but not the "Upload" one
- In Firefox, both buttons are greyed out


Is there any ways to solve the problems?


Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Postby asmecher » Fri Mar 24, 2006 11:20 am

Hi Lawrence,

Could you verify that the user has followed the necessary steps? As Journal Manager, under Roles, you should be able to find the reviewer's user; click "Sign In As", and you will assume their identity. Now go to User Home, choose Reviewer, and find the submission in question.

If the reviewer has not yet accepted the review or has declined it, they will not be able to upload a file. Likewise, if the Editor has cancelled the review, the upload field will be disabled.

Alec Smecher
Open Journal Systems Team

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