Internal Server Error when doing the setup of a Journal

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Posts: 1
Joined: Wed Dec 19, 2007 9:22 am

Internal Server Error when doing the setup of a Journal

Postby sisotani » Wed Dec 19, 2007 9:32 am

I'm having problem when trying to setup a journal.

When I enter in the Journal management and clicking in the link Setup it appears 5 steps to follow:

1. Details (Name of journal, ISSN, contacts, sponsors, and search engines.)
2. Policies (Focus, peer review, sections, privacy, security, and additional about items.)
3. Submissions (Author guidelines, copyright, and indexing (including registration).)
4. Management (Access and security, scheduling, announcements, copyediting, layout, and proofreading.)
5. The Look (Homepage header, content, journal header, footer, navigation bar, and style sheet.)

THe steps 1, 2 and 5 can be done without no problem. But the steps 3 and 4 the system crash and the bellow appers:

" Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, ... More information about this error may be available in the server error log.

Is there some configuration that need to be done by hand after installing the system or creating a journal ??

I'm using the latest version of OJS 2.2 available.

Someone could help me ?? Is there anything that I could do to find this bug ??

Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Re: Internal Server Error when doing the setup of a Journal

Postby asmecher » Wed Dec 19, 2007 11:05 am

Hi sisotani,

Check your server log (typically something like /var/log/httpd/error.log or /var/log/apache/error.log) for details. I suspect that you've hit the default PHP memory limit, which is configured in php.ini and is usually set to 8M for fresh installs. Increase it to 12M or 16M, restart your web server, and try again.

Alec Smecher
Public Knowledge Project Team

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