Permission Error "Cancel Request:" for "Reviewer A"

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
The Public Knowledge Project Support Forum is moving to http://forum.pkp.sfu.ca

This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.
sukhi
Posts: 15
Joined: Wed Aug 10, 2005 1:48 am
Location: New Delhi, India
Contact:

Permission Error "Cancel Request:" for "Reviewer A"

Postby sukhi » Fri Aug 17, 2007 12:54 am

One of my Editor has reported

"When I click "Cancel Request:" for "Reviewer A", in
[http://ijmi.org/index.php/ijmi/editor/submissionReview/4] the following
URL comes after "send" or "Skip email" both the options:-
http://ijmi.org/index.php/ijmi/editor/cancelReview/send
and displays:-
Forbidden
You don't have permission to access
/index.php/ijmi/editor/cancelReview/send on this server.
Additionally, a 404 Not Found error was encountered while trying to use an
ErrorDocument to handle the request.
However, I could cancel another Reviewer for the same article today itself."

What could be the problem?

asmecher
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm
Contact:

Re: Permission Error "Cancel Request:" for "Reviewer A"

Postby asmecher » Fri Aug 17, 2007 8:48 am

Hi Sukhdev,

Can you check your error log to see if anything appears there?

Regards,
Alec Smecher
Public Knowledge Project Team

sukhi
Posts: 15
Joined: Wed Aug 10, 2005 1:48 am
Location: New Delhi, India
Contact:

Re: Permission Error "Cancel Request:" for "Reviewer A"

Postby sukhi » Tue Aug 21, 2007 10:19 pm

Sorry, taking time for checking error log. Being the Executive Editor of this society journal I
helped it in adopting OJS. Till yesterday I did not had access to its log files. It is hosted on a commercial remote ISP which provides a "cPanel" to its clients. [Being used to a system administrator of directly controlled servers - It will take me some time used to "cPanel" :-) ].

I will email log file directly to you Alec.


Return to “OJS Technical Support”

Who is online

Users browsing this forum: No registered users and 2 guests