Changing email address

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
The Public Knowledge Project Support Forum is moving to

This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.
Posts: 4
Joined: Tue Jan 23, 2007 2:32 pm
Location: Faculty of Education, Queen's University

Changing email address

Postby kerseyd » Wed May 02, 2007 12:18 pm

Hi folks. We are having a stubborn problem trying to fix a user's email address. What appears to have happened is this: inadvertently, early in our getting used to the system, the user was entered twice (under slightly different names), with two different email addresses. Then one of these users was deleted; but the remaining user settings had the inappropriate email address. When we try to change the email address now, though, the operation is disallowed because OJS claims email address the user wants is already in use, even though a search of all users indicates that nobody has that address. Help!

Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Postby asmecher » Wed May 02, 2007 3:00 pm

Hi kerseyd,

See for a discussion of this problem and how to solve it.

Alec Smecher
Open Journal Systems Team
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada

Return to “OJS Technical Support”

Who is online

Users browsing this forum: Yahoo [Bot] and 2 guests