Installation Problem

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

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Posts: 1
Joined: Thu Feb 15, 2007 7:54 am

Installation Problem

Postby Just » Thu Feb 15, 2007 8:00 am

Hi PKP Team,

Thanks in advance for your wonderful work.

I am trying to install the OJS system, however, after uploading it to the server the webpage says:

"Not Found
The requested document was not found on this server.
Web Server at"

I have no idea what file is missing. What course of action would you suggest.

Thanks again,

Posts: 945
Joined: Wed Oct 15, 2003 6:15 am
Location: Brasí­lia/DF - Brasil

Installation Problem - Blank page or install not found

Postby ramon » Thu Feb 15, 2007 10:30 am

Hello Just,

I've seen this before and if I'm not wrong seems like a permission problem. Check if the apache user is the owner and has complete permissions (775 at the most).

Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Postby asmecher » Thu Feb 15, 2007 11:03 am

Hi Just,

This looks to me like a PATH_INFO problem; you can either fix the problem by correcting your PHP and webserver configuration, or you can use an OJS work-around by turning on the disable_path_info option in There's lots of information available on this forum by searching for PATH_INFO.

Alec Smecher
Open Journal Systems Team
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada

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