Citation Markup Assistance (CMA) doesn't load

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Joined: Mon Oct 07, 2013 9:29 pm

Citation Markup Assistance (CMA) doesn't load

Postby mokeke » Tue Feb 18, 2014 5:46 pm

Dear all,

I'm working on OJS 2.4.3 (upgraded from 2.4.2).
Now I have a problem on Citation Markup Assistance (CMA).

The page shows a message "Please wait for the citation markup assistant to load.", but the CMA doesn't load as attachment.
The system doesn't return any error messages in debug mode (configured in

I found that the CMA doesn't load on our web server, but does load on local computer with the same files and database.

Web server (doesn't load):
Apache/2.2.15 (CentOS)
PHP Version 5.3.3
MySQL 5.1.73

Local (does load):
XAMPP (Windows 7)
PHP Version 5.3.5
mysqlnd 5.0.7

I really appreciate it if you can help me out and please kindly let me know if you need further information to solve the issue.....

Thank you very much,
CMA.png (43.64 KiB) Viewed 1084 times

Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Re: Citation Markup Assistance (CMA) doesn't load

Postby asmecher » Wed Feb 19, 2014 1:56 pm

Hi Mokeke,

If you're able to use a browser with a developer toolkit (such as Firebug for Firefox), I'd suggest using that tool to examine the subrequest that is failing to come back properly, resulting in that area not being loaded. This information is also usually captured in the PHP error log.

Alec Smecher
Public Knowledge Project Team

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