Internet Explorer 7 users can't log in

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Posts: 16
Joined: Tue Sep 13, 2011 2:16 pm

Internet Explorer 7 users can't log in

Postby walkman » Mon Mar 12, 2012 10:20 am

We are having an ongoing problem with IE7 users not being able to log into OCS - they are being recycled back to the login page with no error message.

I understand that IE7 is not a modern browser and support of IE7 is limited to non-existent, but it is surprising how many people in organizations are using older computers without a modern browser, especially in universities. According to our analytics, 20% of IE users are using IE7 (of 52% of total visitors using IE). That's still 10% of our users, and that's creating helpdesk issues.

I have searched the help forums for solutions, and I've implemented solutions found here: viewtopic.php?f=8&t=4342, but that hasn't solved anything yet.

Any ideas?


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