Conference timeline page doesn't save changes

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alexarv11
Posts: 23
Joined: Wed Jan 13, 2010 11:10 am
Location: Costa Rica

Conference timeline page doesn't save changes

Postby alexarv11 » Tue Jul 27, 2010 4:29 pm

Hi,

I was made the upgrade of OCS from 2.1.2.1 version to 2.3.2.0 and everything was ok. But when I try to make any change in the "Conference Timeline and Infomation" page (in the Conference Manager page) it doesn't save the changes that I made. It is an important problem, because I can't active some link in the sidebar.

Please help us with that!!!

Thanks,

Alexa

jmacgreg
Posts: 4191
Joined: Tue Feb 14, 2006 10:50 am
Contact:

Re: Conference timeline page doesn't save changes

Postby jmacgreg » Wed Jul 28, 2010 2:18 pm

Hi Alexa,

You may want to see if there have been any error messages reported in your error logs, and also clear your template and data caches.

Cheers,
James

alexarv11
Posts: 23
Joined: Wed Jan 13, 2010 11:10 am
Location: Costa Rica

Re: Conference timeline page doesn't save changes

Postby alexarv11 » Wed Jul 28, 2010 3:01 pm

Hi James,

Thanks for you answer. I already cleaned the data and template cache. And the logs reports have the same problem, when I enter in the log page appear a white page, I don't know whta's happends!!! Any other suggestion?

Thanks,

Alexa

jmacgreg
Posts: 4191
Joined: Tue Feb 14, 2006 10:50 am
Contact:

Re: Conference timeline page doesn't save changes

Postby jmacgreg » Thu Jul 29, 2010 4:02 pm

Hi Alexa,

What do you mean by entering the log page? Usually, seeing a blank page indicates that some sort of error has happened (see the FAQ entry on this), but I'm not sure what you mean by entering the log page. Some clarification would help me provide more assistance.

Cheers,
James


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