login with IE

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Posts: 1
Joined: Tue Apr 20, 2010 6:10 am

login with IE

Postby amarch » Tue Apr 20, 2010 7:55 am

As have many here, I also face the problem of users not being able to login when using Internet Explorer. It seems they go thru a loop which brings them back to the login screen. Has this issue been solved?



Posts: 4191
Joined: Tue Feb 14, 2006 10:50 am

Re: login with IE

Postby jmacgreg » Mon Apr 26, 2010 2:57 pm

Hi AM,

Generally speaking, cases where IE users can't log in or hit a redirect loop have been traced to either browser-specific problems (eg., their security settings prohibit them from logging in; or they have some sort of add-on that's interfering), or server-specific problems (eg. problems with proxy setups, URL rewriting, etc., although this will usually affect more than just IE). I'm not currently aware of an OJS-specific IE login problem. With enough actual issue information (problem URL, and OJS/OCS/PHP version informaiton; IE version information; security settings info; and so on) we can always take a look and see if we can replicate; but getting this information from users with this problem has been difficult historically, for what reason I have no idea. Debug information is appreciated if you have it.


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