Author's copyediting problems

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Joined: Fri Apr 22, 2011 6:50 pm

Author's copyediting problems

Postby nirc » Fri May 27, 2011 1:30 am

We have 2 problems with the "request to the author for copyediting":
(1) The mail sent to the author says to begin with Step 1, but there IS no Step 1 on the Summary page they are sent to by the automated URL.
(2) We sent a request with the wrong file loaded, but do not know how to undo it. There does not seem to be any function for starting the copyediting process over. Even going back to an earlier stage doesn't do it.

Any help would be appreciated.

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