Counter Problems with OJS 2.2.3

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Joined: Fri Jul 30, 2010 3:21 am

Counter Problems with OJS 2.2.3

Postby shane » Fri Jul 30, 2010 3:40 am


I have recently set up a legal journal using OJS.

I wanted to get access to data showing how many times each individual article had been opened.

As the Journal Manager I have access to some very basic information vis Counter statistics which provide me with the "Number of Successful Full-Text Article Requests by Month and Journal (Year 2010)." However, this is a general count for the journal.

As an editor I looked at the editting section of each article and under "layout" it stated that each article had been viewed 0 times. This clearly cannot be true.

SO my basic question is how can I compile and get access to on how many times each individual article is opened.

Any help gratefully received

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Joined: Tue Feb 14, 2006 10:50 am

Re: Counter Problems with OJS 2.2.3

Postby jmacgreg » Tue Aug 03, 2010 3:24 pm

Hi Shane,

That view count definitely shouldn't be 0. I can't duplicate the issue, and I can't seem to find any bug reports concerning view count increment issues. The only thing I've found is this thread. Could you investigate a bit further, by:

a) seeing whether any errors are being reported to your server's error log; and
b) following Matt's advice on finding out whether view counts are being recorded in the database for a given submission, for example for Submission ID 13 (the Richard Wilson article).


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