images in html don't upload

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Posts: 1
Joined: Thu Dec 05, 2013 1:55 am

images in html don't upload

Postby rpedot » Thu Dec 05, 2013 2:12 am

we are having troubles with an article containing images, using the Edit html galley for galley files
there is no problem with one version of the files (we want to publish the text in English and in French), the images show up in file view and here is the corresponding code line :
<img alt="images3" class="frameGraphics" id="images3graphic" src="" style="width:476.74963px;height:746.07874px">
with the English version, however, no image and this is the code line we get :
<img alt="images3" class="frameGraphics" id="images3graphic" src="GualtiériER3-img003.jpg" style="width:492.58588px;height:771.137px">
Note that in each case the html file has been created in the same manner
so it seems that in one case the link with the file stored in the site libraries doesn't work

can you tell me how to fix the problem, so that an editor can publish html with images without needing a technician to do it?

thank you

Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Re: images in html don't upload

Postby asmecher » Thu Dec 05, 2013 11:17 am

Hi Richard,

One quick thing to check: does the same problem occur if you use unaccented characters in the filename?

Alec Smecher
Public Knowledge Project Team

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