Login problems using IE7

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Joined: Fri Apr 17, 2009 5:03 am

Login problems using IE7

Postby HeidiM » Fri Apr 17, 2009 5:25 am


One of our hosted conferences have some login problems when they use Internet Explorer 7, sometimes they just can't login to the system.
Does anyone have experiences with that and do you have some ideas on what is the matter? It is not possible to see a pattern in when the problems occur, they are unfortunately very periodic and are most widespread when using IE but sometimes also with Firefox.

Best regards
Heidi Drasbek Martinussen
System librarian
Technical University of Denmark

Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Re: Login problems using IE7

Postby asmecher » Fri Apr 17, 2009 10:00 am

Hi Heidi,

See http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=4342.

Alec Smecher
Public Knowledge Project Team

Posts: 13
Joined: Wed Jun 22, 2005 1:51 am
Location: Denmark

Re: Login problems using IE7

Postby elbaek » Thu Jul 23, 2009 5:38 am


I substituting Heidi while she's on holiday or should I say recovering from the PKP conference ;)

Anyhow, we tried the proposed sollution - but still get the same reports from our users. At the moment we have one live conference running on the system suggesting that user use the "forgot your password" service which apprently helps them login from Explorer (see the announcements). I my self have not been able to replicated the bug, which makes it really hard to fix. Hope that someone out there have experienced the same bug and found a better sollution.

Mikael K. Elbæk
Technical University of Denmark

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