Employment Opportunity: Business Development Manager

UPDATE November 20, 2021: The deadline for applications has passed, and applications are no longer accepted.

Contact: Patricia Mangahis, Chair of the Hiring Committee
                   Public Knowledge Project
                   SFU Library, 8888 University Drive, Burnaby, BC

The Public Knowledge Project (PKP) is seeking a dynamic and experienced full-time Business Developer Manager to join our team and grow our publishing services and software-as-a-service (SaaS) business.

PKP develops open source software for scholarly publishing and provides fee-based hosting, support, and software development services for Open Journal Systems (OJS) and other PKP web applications through PKP Publishing Services (PKP|PS)

Since its inception in 2005, PKP Publishing Services has continued to grow in step with global OJS adoption. We are seeking a Business Development Manager to build on this foundation and help us expand our revenue, fulfill opportunities for growth, and contribute to the vitality of open access scholarly publishing. We are seeking a forward-thinking and engaged leader to achieve these goals who is able to develop and implement sales and marketing campaigns, undertake proactive sales and outreach with potential clients, establish new relationships, and secure significant new contracts.

This position is a trust-based, consultative sales role, focused on long-term relationship building. Our clients are located all over the world and vary from scholarly publishers and societies to college and university libraries. As a member of a relatively small organization, you will have the opportunity to take leadership, work independently, be creative and develop new business strategies and workflows. 

Responsibilities

  • Provide information about PKP software and PKP|PS services to potential clients,  including presentations and software demonstrations.
  • Follow-up on sales leads identified by the PKP team and through your own research and networking.
  • Develop an understanding of potential clients’ publishing and service needs. 
  • Foster and develop relationships with clients.
  • Maintain awareness of PKP’s evolving software and services and projects and how these fit into the broader scholarly communications and publishing software landscapes.
  • Negotiate and create quotes and agreements with new clients.
  • Work with PKP systems administrators and software developers to find migration and customization solutions to meet clients’ needs.
  • Develop effective sales and marketing plans to successfully position and promote PKP|PS, expand into new markets, and drive sales to new clients.
  • Attend conferences and events to exhibit PKP software, develop relationships with potential clients, and stay informed about trends and advancements in scholarly publishing.
  • Track marketing and sales data, evaluate performance, and identify areas for improvement and growth. 
  • Contribute to the reputation of the organization by entering and achieving professional awards.
  • Support PKP team members in their sales and marketing work.

Qualifications

  • Minimum of 3-5 years of successful experience in consultative sales and business development.
  • Minimum of 3-5 years of experience in marketing is additionally desirable.
  • Experience in the library, scholarly publishing, higher education, or software fields would be an asset.
  • Must be able to learn, demonstrate, and explain software applications to people with a range of technical skills and knowledge. Experience working with software or a technical team is desirable, as is experience with OJS, OMP, OPS, and other scholarly publishing software or content management systems.
  • Able to analyze, understand, and synthesize clients’ needs and find creative solutions in collaboration with a team. 
  • Strong interpersonal and communication skills, with the capacity to interact effectively with diverse groups and individuals and build relationships.
  • Experience delivering presentations and webinars to small and large groups of people. 
  • Independent and self-motivated. Experience working in a remote environment is preferred
  • Minimum of a Bachelor’s degree in any field.
  • Fluency in English is required; fluency in other languages (especially Spanish, Portuguese, or French) is an asset.

Working arrangements

This is a full time independent contractor position, renewable annually, with opportunities for advancement within the role.

PKP is a remote team. This position offers a flexible working arrangement with the ability to work remotely. The position is full-time (35 hours / week). Working hours are flexible throughout the week, with some obligation to participate in scheduled meetings, conferences, webinars, etc. 

International travel to conferences and meetings, funded by PKP, will be required for 3-7 days at a time, typically 2-3 times per year.

Salary

$70,000 – $80,000 annually, depending on qualifications and experience, with opportunities for annual increases and advancement. 

Reports to Associate Director of Publishing Services, is part of the PKP Operations Management Team, and consults with the Associate Directors. 

Application process

Interested applicants should send a cover letter and resume to Patricia Mangahis, Chair of the Hiring Committee. Deadline for applications is November 18, 2021.

The Public Knowledge Project is committed to employment equity and encourages applications from qualified candidates of all genders, visible minorities, persons of First Nations, Inuit, or Métis heritage, persons with disabilities, and LGBTQ2SIA+ identified persons.

About PKP

PKP is a research and development initiative operating in association with Simon Fraser University Library that develops (free) open source software and conducts research to improve the quality, reach, and diversity of scholarly publishing, as well as public access to it. PKP’s various publishing platforms, including Open Journal Systems, Open Preprint Systems, and Open Monograph Press, guide users through the editorial workflow of scholarly publishing, including submission, review, editing, publishing and indexing. Tens of thousands of people around the world are now using the software to publish journals on a peer-reviewed and open access basis, greatly increasing the public and global contribution of research and scholarship.

PKP works with several stakeholders, including sustainers, donors, and development partners who provide financial support for research and development; software developers and programmers who contribute to the ongoing development of open source software; and strategic partners who consult with PKP on strategic goals.  

In addition to supporting free, open source software, PKP offers journal hosting to organizations from around the world, including university libraries, scholarly and scientific societies and associations, commercial publishers, non-profit organizations, and independent scholar-publishers. 

PKP is committed to creating a diverse, equitable, and inclusive working environment. We believe an open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We seek to contribute to efforts and goals to develop and support the decolonization of scholarly publishing, to collaborate in postcolonial publishing initiatives, and to provide the means for a diversity of academic inquiry and voices to readily engage in scholarly publishing on a global scale.

For more information on PKP, please see our Organization page