blank screen when accessing index.php/index/install

[Jason]

Hello,

I am running:
Apache 2.0.54
mySQL 4.1
OJS 2.0.1
on Windows XP

After accessing
http://127.0.0.1:8080/ojs-2.0.1/index.php
I get redirected to:
http://127.0.0.1:8080/ojs-2.0.1/index.php/index/install

However at this point, I just get a blank screen? Any suggestion on what the problem might be or atleast where I should start looking. Thanks

Jason

[Jason]

One additional note:
I also have PHP 5.0.4

[Jason]

I don't know what happened to the replies that were posted here, but I got this working on Windows XP. Thanks to the user that told me about switching to PHP4 from PHP5 and also to Kevin for the info on making sure mySQL was accessible from the PHP module. I also had to switch to mySQL4.0 from mySQL4.1

Thanks

[kevin]

[There was an issue that required reloading the database from a previous backup, so a day or so worth of posts were lost.]


Regarding the comment about PHP 5, there are no known incompatibilities between OJS and PHP 5. If you do see any issues, please report them.

[sukhi]

I am also facing the same problem.
my environment is as below:

OS - RedHat EL AS 3
Mysql - 3.23.58
PHP 4.3.2

[sukhi]

Anyway I got it.
php-mysql module was missing in my case.

--Sukhdev

[Bruce]

Suse linux
php4
mysql

The index.php sees that it needs to install, but only shows a blank page. Confirmed that all servers are running. Can you let me know the staps to install.
bgeisert@aed.org

[ramon]

Usually a apt-get with the name of the module should do it. Or you can use the graphical interface, installing the support for mysql in the Server settings.

[agaigseth]

I have the same problem, but I could not find the solution!!
After I got the index.php installation page, I filled up all fields, click install button, I got the blank page!

Would you please let me know the solution? Please help me!

I am using windows xp, php ver 5.1.1, apache 2.0.55 and MySQL 5.0.

Thank you so much for your help in advance..

[asmecher]

Hello Agaigseth,

See docs/FAQ for information on this, but in general:

• If you're getting a blank page when you first try to access the OJS installation:
  
  • The problem is most likely a PATH_INFO issue. Search the forums for PATH_INFO for more information.
  • Otherwise, it's potentially a PHP out-of-memory issue; increase the limit (12M seems to work well) in your php.ini configuration file, restart Apache, and try again.
• If you're getting a blank page once you've filled in the installation form (i.e. with database connection information etc.):
  
  • Your PHP installation is probably missing the module for your database. For MySQL, the module is usually called mysql.so. See your php.ini configuration file.

Regards,
Alec Smecher
Open Journal Systems Team