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Forum rules What to do if you have a technical problem with OJS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
OJS 2 is a bit bureaucratic in relation to this. You need to specify the review version of the file, otherwise it will choose the original file, even though you have uploaded a new one.
How do you remove the original file? You shouldn't need to do this (and if I recall, there's no direct way to do this in the submission review process!)
You could inform your authors, via the Author Guidelines and Submission Preparation Checklist, that they need to remove personal information before submitting their document. Explain how to do it and what are the consequences of not doing so. (this info is also available clicking on "Ensuring a blind-review process", or something like that)
Authors usually follow rules if you stick by them...
I expect this is caused by a file that has been downloaded from OJS, edited, and re-uploaded. OJS does track the original file name as it appeared on the user's desktop system, so if this name is kept (i.e. 434-869-1-RV.doc), it's possible for the new revision to appear with 434-869-1-RV.doc as the original file name even though the OJS-assigned filename is 434-869-2-RV.doc.
If you can, check the article_files table in MySQL by executing: