This forum is a good venue for making constructive usability suggestions. Users who have just upgraded from OJS 1.x are often quite surprised, as the application is extremely different, but users are generally quite happy with the system once they've settled into it. Keep in mind that our focus is keeping things simple for external users such as Reviewers and Authors while keeping the Editor roles as powerful and flexible as possible -- and therefore somewhat complex.
In the past, we had decided not to provide templates for editor decision messages to authors because the message is too variable for boilerplate text. We've reconsidered this decision and the next release will have email templates included.
Open Journal Systems Team
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