Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
It seems that sometimes our automatic remider system sends emails to reviewers well before any due date (response and submit) is reached. A reply from one of reviewers indicate that the remider has been triggered the same day as the review request. The setting for "If reviewer has not responded to a review request within" is targeted for 3 days. Please advice me if anything is wrong with our server or with our OJS setup. The cron job is set to be run every other day.
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