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Submission notification to Principle Contact

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Submission notification to Principle Contact

Postby hocknlim » Sun Jan 07, 2007 1:03 pm

Hi,

Everytime somebody submits an article to the journal. i don't seem to be able to get a submission notifcation to the principle contact? Do you know where I should look to correct this problem?

Thanks.
hocknlim
 
Posts: 3
Joined: Sun Jan 07, 2007 1:00 pm

Postby asmecher » Mon Jan 08, 2007 12:10 pm

Hi hocknlim,

Are you using the most recent release, currently OJS 2.1.1? There was a bug in OJS 2.1.0 (aka OJS 2.1) that has since been corrected.

Regards,
Alec Smecher
Open Journal Systems Team
---
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada
http://ocs.sfu.ca/pkp2007/
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Postby hocknlim » Sat Mar 10, 2007 4:47 am

Hi,

i have installed the latest version of OJS, but i still don't get an acknowledgement when an author has submitted an article. Very strange!

is there somewhere in the settings i must changed?
i have already set the email address on the 'submission' setting page.
hocknlim
 
Posts: 3
Joined: Sun Jan 07, 2007 1:00 pm

Postby asmecher » Sat Mar 10, 2007 4:51 am

Hi hocknlim,

Check your spam filter, and if nothing shows up there, have a look in your email logs to see if the message passed through there successfully. Do other OJS emails work properly? If not, you probably have to configure your mail server in the SMTP section of config.inc.php.

Regards,
Alec Smecher
Open Journal Systems Team
---
Don't miss the First International PKP Scholarly Publishing Conference
July 11 - 13, 2007, Vancouver, BC, Canada
http://ocs.sfu.ca/pkp2007/
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm


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