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Access Denied Error Message on log in.

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This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

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Access Denied Error Message on log in.

Postby kavikgb » Tue Jul 03, 2012 1:11 pm

HI,

We are using OJS 2.3.7 and when ever I try to log in with below url, I get an error message.

I enter the below url
http://journal.xxxx.edu/myjournal but it changes to
http://journal.xxxx.edu/myjournal/login ... SiteAccess

Then when I enter the log in details, it takes me to home page displaying error "You have been denied access. Access to this site is currently restricted."


Whereas when I try to log in through the below url, I do not get any error.

http:journal.xxxx.edu/myjournal/login

It looks like my journal setting restricts the user to view the Journal site without registration which is what expected is causing the problem. I noticed other threads similar to this, but could find a solution. Let me know what more changes I should do get rid of Error on log in.

My Journal setting

Users must be registered and log in to view the journal site. - Enabled
Users must be registered and log in to view open access content. - Enabled


Thank you,
Kavitha
kavikgb
 
Posts: 9
Joined: Thu May 24, 2012 1:50 pm

Re: Access Denied Error Message on log in.

Postby verwinv » Tue Nov 20, 2012 3:49 am

Hi Kavitha,

we have the same issue with one of our journals, thank you for identifying the correct URL.

I tried switching from "The journal will provide open access to its contents." to "The journal will require subscriptions to access some or all of its contents." (in: Journal Manager > Step 4. Managing the Journal > Access to Journal Content) but that does not change anything about the URL condition.

We'll redirect our URLs to the login URL you indicated, but it somehow seems strange that there would no more natural solution to this.

Looking forward to hearing from someone in the know,
regards,
erwin
verwinv
 
Posts: 3
Joined: Thu Jun 28, 2012 2:22 am

Re: Access Denied Error Message on log in.

Postby asmecher » Mon Jan 06, 2014 11:58 am

Hi all,

See http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=9767&p=43659#p43659.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8307
Joined: Wed Aug 10, 2005 12:56 pm


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