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OJS site not opening from another country

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OJS site not opening from another country

Postby ang2el » Tue Oct 01, 2013 9:42 pm

I have OJS 2.4.2 and its not opening from another country it says

Oops! we could not connect to ***.****.***.**


When I talked to the server they said, its software fault, they dont' have error in their side.


I would be grateful, if you could suggest me further.

with best,

Note: I could open few pages and after that it can't be accessed.
ang2el
 
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Re: OJS site not opening from another country

Postby JasonNugent » Wed Oct 02, 2013 4:03 am

Hi ang2el,

OJS doesn't restrict based on the incoming IP address in that way. It sounds like a routing issue or possibly a firewall one. It would be helpful if you could provide the address of the OJS installation for testing purposes.

Regards,
Jason
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