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DOAJ Export in 2.4.2 - white screen

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DOAJ Export in 2.4.2 - white screen

Postby gemusehandler » Mon Jun 03, 2013 2:05 pm

Alec, I work with to versions of OJS (2.3.6 and 2.4.2) on different, unrelated servers.

On the 2.3.6 I can use the export function for DOAJ. Works simple. Click on "Export Journal" and my browser downloads automatically a XML-file that I can upload to the DOAJ website. All fine. Works like a charm.

On the 2.4.2 server my Journal (just accepted by DOAJ :wink: ) behaves differently. When I click on "Export Journal" I get a perfectly white field in my browser window. No XML download. How do I proceed?
gemusehandler
 
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Re: DOAJ Export in 2.4.2 - white screen

Postby asmecher » Mon Jun 03, 2013 3:12 pm

Hi gemusehandler,

Anything in your PHP error log? Usually a blank page indicates that an error occurred. The log will give more details.

Regards,
Alec Smecher
Public Knowledge Project Team
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Re: DOAJ Export in 2.4.2 - white screen

Postby gemusehandler » Mon Jun 03, 2013 10:27 pm

[Tue Jun 04 00:23:38 2013] [error] [client 82.95.72.36] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 77 bytes) in /Library/Server/Web/Data/Sites/Default/lib/pkp/classes/db/DAO.inc.php on line 98, referer: http://www.projectbaikal.com/index.php/ ... DOAJPlugin

Could you tell me what to do?
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Re: DOAJ Export in 2.4.2 - white screen

Postby asmecher » Tue Jun 04, 2013 8:42 am

Hi gemusehandler,

I'd suggest applying the patch linked here to address a memory leak that might be raising memory requirements beyond what should be needed. If it's a big export, and that doesn't solve the problem, you may need to increase your PHP memory limit in the php.ini file.

Regards,
Alec Smecher
Public Knowledge Project Team
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Re: DOAJ Export in 2.4.2 - white screen

Postby gemusehandler » Wed Jun 05, 2013 12:59 pm

Solved. This forum is perfect! :wink:
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Re: DOAJ Export in 2.4.2 - white screen

Postby thayse » Tue Oct 01, 2013 9:25 am

Problems with generating DOAJ xml.


We just installed the 2.4.2.0 version of OJS , however we migrated the journals data from an older version of it. Now, we are having trouble the doaj export plugin. After we click on the the journal export, we only get a server error white screen, and this happens only with the journals with lots of issues. What might be causing that?



Thanks a lot!
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Re: DOAJ Export in 2.4.2 - white screen

Postby asmecher » Tue Oct 01, 2013 10:00 am

Hi Thayse,

Have you tried the solution posted just above your post?

Regards,
Alec Smecher
Public Knowledge Project Team
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Re: DOAJ Export in 2.4.2 - white screen

Postby thayse » Tue Oct 01, 2013 10:08 am

Yes...We did, the same server error popped up on the screen.
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Re: DOAJ Export in 2.4.2 - white screen

Postby asmecher » Tue Oct 01, 2013 11:20 am

Hi thayse,

Is there a specific error message, or just a blank screen? If just a blank screen, have you checked your server error log?

Regards,
Alec Smecher
Public Knowledge Project Team
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