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Archived submission not notifying author

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What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

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Re: Archived submission not notifying author

Postby asmecher » Mon Sep 09, 2013 4:16 pm

Hi jomana,

The unsuitableSubmission link should take the editor to an email template; after sending that to the author, the submission should be archived. If you're not seeing the email template show up, then perhaps the SUBMISSION_UNSUITABLE email is disabled in your "Prepared Emails" list (as Journal Manager), or perhaps there was an inadvertent modification of the system.

Regards,
Alec Smecher
Public Knowledge Project Team
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