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Upload button not actually uploading/attaching files?

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Upload button not actually uploading/attaching files?

Postby warrenju » Fri Aug 30, 2013 10:32 am

Normally I use the quick submit plugin to upload our back logged issues that we just have floating around in pdf format. However, lately when I attempt to upload a file it will allow me to select it, choose where it goes, but upon clicking upload it just refreshes the page. The upload won't "stick". I've tried in chrome, firefox, and I.E. no luck. I even went so far as to upload them as an author and push them through editing/etc but then when it's time to upload it happens the same. I've tried several files as well so size isn't the issue. It just acts like there was nothing selected for it to upload to our journal. Any thoughts? Suggestions?
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warrenju
 
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Re: Upload button not actually uploading/attaching files?

Postby asmecher » Fri Aug 30, 2013 11:20 am

Hi warrenju,

Has your server configuration changed recently? This sounds like a file permissions problem in your file storage directory, or else the directory does not exist. Check the files_dir configured in config.inc.php.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
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Re: Upload button not actually uploading/attaching files?

Postby warrenju » Thu Sep 05, 2013 1:57 pm

asmecher wrote:Hi warrenju,

Has your server configuration changed recently? This sounds like a file permissions problem in your file storage directory, or else the directory does not exist. Check the files_dir configured in config.inc.php.

Regards,
Alec Smecher
Public Knowledge Project Team



I met with the journal administrator today, he has not made any changes to directory or config files for that journal. Is there anything else that might cause this, or any other possible solutions? He said it looked fine on the back end...but the problem persists. Thanks.

-Justin
warrenju
 
Posts: 18
Joined: Mon May 13, 2013 9:45 am

Re: Upload button not actually uploading/attaching files?

Postby asmecher » Fri Sep 06, 2013 3:45 pm

Hi Justin,

What is your SAPI (mod_php, FastCGI, CGI, ...) and what are the file permissions and ownership on the directory named in your config.inc.php under the "files_dir" directive?

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm


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