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Duplicate entry problem

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Duplicate entry problem

Postby Ajakss » Sun Jun 02, 2013 8:30 am

Dear,

suddenly my site was crashed and I see the message: DB Error: Duplicate entry '1auh8eh7ec1tjoado2vvhd57bbpt1ksh4epd3r2r' for key 'sessions_pkey'. My version is 2.3.7.

I have enabled debugging but the messages are quite unclear for me:

Stack Trace:
File: .../ojs/lib/pkp/classes/session/SessionDAO.inc.php line 75
Function: DAO->update("INSERT INTO sessions (session_id, ip_address, user_agent, cr...", Array(8))

File:…/ojs/lib/pkp/classes/session/SessionManager.inc.php line 82
Function: SessionDAO->insertSession(Object(Session))

File: .../ojs/lib/pkp/classes/session/SessionManager.inc.php line 114
Function: SessionManager->SessionManager(Object(SessionDAO), Object(Request))

File: .../ojs/classes/security/Validation.inc.php line 283
Function: SessionManager->getManager()

File: .../ojs/lib/pkp/classes/core/PKPPageRouter.inc.php line 65
Function: Validation->isLoggedIn()

File: .../ojs/lib/pkp/classes/core/Dispatcher.inc.php line 113
Function: PKPPageRouter->isCacheable(Object(Request))

File: .../ojs/lib/pkp/classes/core/PKPApplication.inc.php line 180
Function: Dispatcher->dispatch(Object(Request))

File: .../ojs/index.php line 65
Function: PKPApplication->execute()


Unfortunately, because of the crash I do not have an access to the admin interface in order to clear user sessions. How can I solve this? I would be very appreciate for your help.

Many thanks in advance for your suggestions.

Kind regards,

Adam
Ajakss
 
Posts: 55
Joined: Fri Jun 08, 2012 11:16 am

Re: Duplicate entry problem

Postby asmecher » Sun Jun 02, 2013 9:15 am

Hi Adam,

There are lots of similar threads on the form -- see e.g. http://pkp.sfu.ca/support/forum/viewtopic.php?f=3&t=9235. Start with those. If they don't help, describe what you've tried here.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 8869
Joined: Wed Aug 10, 2005 12:56 pm

Re: Duplicate entry problem

Postby Ajakss » Sun Jun 02, 2013 11:36 am

Hi Alec,

thanks for your reply. I have read all threads on this topic and deleted all user sessions but no effect. For a moment the site is available but when I try to change the page the message appears again. Any ideas what can I do? Thanks a lot for help.

Best regards,

Adam
Ajakss
 
Posts: 55
Joined: Fri Jun 08, 2012 11:16 am


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