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System do not send emails automatically

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System do not send emails automatically

Postby chahor » Fri May 10, 2013 7:25 am

I have problem because system do not send emails automatically.
For example, when i create new account i do not recieve any information about created account.
Please help me,
Regards
Chahor
OCS 2.3.5.0 (February 4, 2013 - 02:51 PM)
chahor
 
Posts: 8
Joined: Tue Feb 26, 2013 1:38 pm

Re: System do not send emails automatically

Postby asmecher » Fri May 10, 2013 8:20 am

Hi Chahor,

Depending on your server configuration, you many need to configure SMTP. See config.inc.php for the SMTP-related configuration options.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Re: System do not send emails automatically

Postby chahor » Fri May 10, 2013 12:19 pm

Thank you Alec,
could you explain me, how it is possible that when i manualy send emails everything is ok, but when emails are send automatically it doesnt work.
I checked this file, and there is only one place where emails server can be set.
Regards
Chahor
chahor
 
Posts: 8
Joined: Tue Feb 26, 2013 1:38 pm

Re: System do not send emails automatically

Postby asmecher » Fri May 10, 2013 1:33 pm

Hi Chahor,

In that case, your emails may be getting trapped by a spam filter. This is tricky to debug if you're not receiving anything at all -- some hosts provide SMTP logs to help determine why emails were rejected if that's the case.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm


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