Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
We are starting a new journal online but we have a strange problem: an author submitted an article, but I, as a reviewer and administrator, I can find it! From the author's side, it can be seen that the article is just waiting for "assignment" but... Who is supposed to "assign" it to a reviewer??
Another question: can an author accept (and put online) an article written by himself/herself as an author?
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Normally, you need someone who is enrolled as an Editor to assign reviewers. Journal Managers can enroll users as Editors. Site Administrators do not have access to the review assignment process in OJS (they administer the 'site', not the journal).
Authors can accept and put their own work online if they are also enrolled as an editor in the journal.
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