Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
One of our journals have had problems with the Quick Submit function because their files were larger than our maximum file size. Since then we have increased the limit, and now it works fine. However we still have some remnants after their first attempts (please see the image). The problem is that I can't delete the remnants. I have deleted it in the journal manager's 'Files Browser', but it still figures in the editor's Archives. How can I remove it from there? Normally I would open it and then under 'Status' choose 'REJECT AND ARCHIVE SUBMISSION' and go back and delete, but as you can see the 'REJECT AND ARCHIVE SUBMISSION' link is missing.
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