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Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OJS:1.
Search the forum. You can do this from the
Advanced Search Page or from our
Google Custom Search, which will search the entire PKP site. If you are encountering an error, we
especially recommend searching the forum for said error.
2.
Check the FAQ to see if your question or error has already been resolved.
3.
Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the
OJS Editorial Support and Discussion subforum; if you have a development question, try the
OJS Development subforum.
by Garant » Thu Jan 03, 2013 8:39 am
Hi!
I've problems too. Haven't tried uploading new journals, cause new issue won't be published in nearest future. Tried to build indexes, but I receive errors.
I'm not IT administrator so I don't have straight permission to the server.
Only thing what I can - is to give directions to administrator to fix something.
Here is the problem:
How this error could be fixed? Give a script the permission to access the directory?
Thank you!
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Garant
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- Posts: 85
- Joined: Wed May 30, 2012 8:53 am
by JasonNugent » Thu Jan 03, 2013 2:50 pm
Hi Garant,
You're receiving those permission denied errors because the user you are trying to run the search index rebuild script can't access the PDFs. This is probably because they were uploaded to your journal via OJS and they are owned by the web server user. You may need your systems administrator to grant your user read access to the files. Just make sure you don't remove access to them for your web server user at the same time.
Regards,
Jason
Software Developer, Public Knowledge Project
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JasonNugent
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by Garant » Fri Jan 04, 2013 1:38 am
Hi, Jason!
Thank you very much for your reply! I will contact my system administrator and provide him this information.
Have a great day!
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Garant
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- Posts: 85
- Joined: Wed May 30, 2012 8:53 am
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