You are viewing the PKP Support Forum | PKP Home Wiki

Deleting and removing spam or sham users

Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher

Forum rules
What to do if you have a technical problem with OJS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

Deleting and removing spam or sham users

Postby danscott » Mon Nov 19, 2012 4:03 am

Hi there

My OJS journal has been hit be several hundred spam user registrations. The Profile details are always gobbledy-gook and the country is always Afghanistan. I don't know if they are automatically generated - I can't believe any idiots would manually do this, especially when they are unenrolled as soon as discovered.

My problem is that, as Journal Manager, I cannot find a way to remove them completely off the system. That is, all spam registrations have been removed from 'Users enrolled in this journal', but are all still listed under 'Show users with no role'.

Can anybody tell me how to remove these and, ideally, set up a block on further registrations?

Kind regards
Posts: 13
Joined: Thu Mar 01, 2012 2:24 am

Re: Deleting and removing spam or sham users

Postby ramon » Mon Nov 19, 2012 8:49 am

Hello Dan,

As JM, check the "Merge" users feature.
It will enable you to choose multiple users and merge them into another account.
What it does is transfer all the activities of the first users selected to the account select afterwards.
You can merge many at once, or one by one, if you wish.

That is the only way to remove users from the database completely.

Ramón Martins Sodoma da Fonseca
Analista em C&T
Coordenação de Tecnologias de Informação
Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT
Ministério da Ciência e Tecnologia - MCT
Posts: 945
Joined: Wed Oct 15, 2003 6:15 am
Location: Brasí­lia/DF - Brasil

Return to OJS Technical Support

Who is online

Users browsing this forum: No registered users and 5 guests