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i have got a blank page after i upgrade from 2.3.7 to 2.4.1

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Re: i have got a blank page after i upgrade from 2.3.7 to 2.

Postby bahattab » Thu Nov 01, 2012 4:21 am

hi

thanks for your suggestion

but i did not make a backup, is there any Other solutions

------------------Start ------------


For the conformation, what i did is :

ojs -> config.inc.php -> installed = Off -> (If you are upgrading an existing installation of OJS 2.x, click here to proceed.) -> http://mydomain.com/ojs/index.php/index/install/upgrade

in the Upgrading from OJS 2.x doc :

Obtaining the latest OJS code

The OJS source code is available in three forms: as patches against older
releases of OJS, from read-only github access, and as a complete
stand-alone package.

Patching or updating from github is the recommended approach if you have made
local modifications to the system.

1. Patch

Patch files for older releases of OJS can be downloaded from the OJS web site.

To update by patching, download the appropriate patch file for your current
version of OJS and run the following command from your OJS directory:



$ patch -p1 < PATCH_FILE


Upgrading the OJS database:

2. Web

If you do not have the PHP CLI installed, you can also upgrade by running a
web-based script. To do so:

- Edit config.inc.php and change "installed = On" to "installed = Off"

- Open a web browser to your OJS site; you should be redirected to the
installation and upgrade page

- Select the "Upgrade" link and follow the on-screen instructions

- Re-edit config.inc.php and change "installed = Off" back to
"installed = On"

--------------------End------------

this what i did, i hope this is not rong

thanks
bahattab
 
Posts: 11
Joined: Wed Jun 20, 2012 7:30 am

Re: i have got a blank page after i upgrade from 2.3.7 to 2.

Postby asmecher » Thu Nov 01, 2012 8:08 am

Hi bahattab,

There are several errors in your error log, but no clear cause for the problem you're encountering. When you applied the patch, were there any errors? Check to see if there are any .rej files hanging around your installation. If there are, you will need to resolve those first. (If you have the output from the "patch" command, that would be very helpful in debugging.)

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9214
Joined: Wed Aug 10, 2005 12:56 pm

Re: i have got a blank page after i upgrade from 2.3.7 to 2.

Postby bahattab » Thu Nov 01, 2012 10:40 am

hi

everything went soft, there was not any error and the only file with .rej it is :

config.inc.php.rej
config.TEMPLATE.inc.php.rej

i found this error_loge:
[29-Oct-2012 00:46:54] ojs2: 404 Not Found
[30-Oct-2012 09:47:44] ojs2: 404 Not Found
[01-Nov-2012 06:26:31] installer.installFilesDirError
[01-Nov-2012 06:27:16] installer.installFilesDirError
[01-Nov-2012 11:23:05] ojs2: 404 Not Found

thanks & Regards
bahattab
 
Posts: 11
Joined: Wed Jun 20, 2012 7:30 am

Re: i have got a blank page after i upgrade from 2.3.7 to 2.

Postby asmecher » Thu Nov 01, 2012 11:24 am

Hi bahattab,

Those error messages don't give us enough information to work with, unfortunately.

What was rejected from the config.inc.php file? There may be changes you need to merge in manually.

I would also suggest double-checking the file permissions in the cache/ directory; if those were changed somehow during the upgrade, they might cause blank pages like you describe.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9214
Joined: Wed Aug 10, 2005 12:56 pm

Re: i have got a blank page after i upgrade from 2.3.7 to 2.

Postby bahattab » Thu Nov 01, 2012 1:25 pm

hi

the cache file permissions is 755

config.inc.php.zip
(2.58 KiB) Downloaded 54 times


would you like to send you ftp access ?

thanks
bahattab
 
Posts: 11
Joined: Wed Jun 20, 2012 7:30 am

Re: i have got a blank page after i upgrade from 2.3.7 to 2.

Postby asmecher » Thu Nov 01, 2012 1:41 pm

Hi bahattab,

755 may not be correct, depending on the ownership of the files. The files must be modifiable by the user under which PHP scripts run, which could be one of several accounts depending on your server configuration. Often it's www-data.

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9214
Joined: Wed Aug 10, 2005 12:56 pm

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