i have got a blank page after i upgrade from 2.3.7 to 2.4.1

[bahattab]

hi

i have got a black page after i upgrade from 2.3.7 to 2.4.1
i hope you can holp the link :

http://sjim.sa/ojs/index.php/SJIM

thank
regards
emad bahattab

[springday]

Hi Emad,

how did you upgrade? And have you searched this forum here for "blank page" to see, if any of the forum posts might apply to your case?

Best regards,
Kai Weber

[bahattab]

Hi

i upgrade it form the installed = off - no
i downloaded the file from the website and upload it to the server and install it form the administrator
now i can access the administrator by installed=off but i cant see the journal when i tern installed=on

i hope there is solution

thanks and regards

[JasonNugent]

Hi bahattab,

Can you see if there are errors in your server's log files? That would be very useful.

Regards,
Jason

[asmecher]

Hi bahattab,

You should not use the "Install" process to upgrade an old copy of OJS -- it has likely garbled your database. You need to follow the instructions in docs/UPGRADE. I would suggest restoring your database from a backup made prior to clicking the "Install" button and proceeding from there.

Regards,
Alec Smecher
Public Knowledge Project Team

[bahattab]

hi


the error log :

error_log.rar

(14.32 KiB) Downloaded 13 times

thanks

[bahattab]

hi
is there any one to fix my problem

[asmecher]

Hi bahattab,

See http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=9241#p35897.

Regards,
Alec Smecher
Public Knowledge Project Team

[bahattab]

hi

http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=9241#p35897

you redirected me to the same page

thanks

[springday]

Hi bahattab,

I think he wanted to point you at

I would suggest restoring your database from a backup made prior to clicking the "Install" button and proceeding from there.

This is his advice of what you should do now as a first step. Have you tried to restore your database already? What's the result of this?

Regards,
Kai

[bahattab]

hi

i am all ready upgraded the software and i but i cant execute the front there is something in the error_log did you check it

[26-Oct-2012 12:10:53] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/pdo.so' - /usr/local/lib/php/extensions/no-debug-zts-20060613/pdo.so: cannot open shared object file: No such file or directory in Unknown on line 0

can you fix it ?

thanks

[bahattab]

hi
i fixed the error :
[26-Oct-2012 12:10:53] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-zts-20060613/pdo.so' - /usr/local/lib/php/extensions/no-debug-zts-20060613/pdo.so: cannot open shared object file: No such file or directory in Unknown on line 0


but the website dose not work

pleas, can anyone fix it

thanks

[asmecher]

Hi bahattab,

Did you read my previous post?

Regards,
Alec Smecher
Public Knowledge Project Team

[bahattab]

hi

did you ment this :

See viewtopic.php?f=8&t=9241#p35897.

the url u posted it is a loop page for this page, it dose not point to a now page

thanks

[springday]

Yes, bahattab,

the suggested solution to your problem has been pointed at several times already and this suggestion was meant to be expressed by the link to this same page. It is this:

You should not use the "Install" process to upgrade an old copy of OJS -- it has likely garbled your database. You need to follow the instructions in docs/UPGRADE. I would suggest restoring your database from a backup made prior to clicking the "Install" button and proceeding from there.

You have still not said a word about this yet but kept asking for help to fix your problem. In the quote above is the start of help to fix your problem.

Best regards,
Kai