Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, btbell, michael, bdgregg, barbarah, asmecher
What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
I recently upgraded an OJS from 2.3.7 to 2.4. And one of the Editors has just report me two issues related to the new version.
First is that when author uploads a new version of the submission file it is not been automatically directed to review version area. Instead, editor has to download the new version and then upload it as revised review version. She is complaining that this step was not necessary in the previous OJS version.
Second, when editor rejects a submission it is not automatically been moved to "Archive" section, so she has to manually archive the submission. Again, she says that this was a nonexistent step in OJS 2.3.7
Hence, are these bugs or just changes in editorial process flow?
- Posts: 178
- Joined: Mon Nov 05, 2007 11:10 am
- Location: Brazil
Return to OJS Technical Support
Who is online
Users browsing this forum: No registered users and 4 guests