Are you responsible for making OJS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OJS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion
subforum; if you have a development question, try the OJS Development
I was wondering about Hexahost. Don't know about ixhost that you mentioned. I emailed HExahost but they didn't get back to me. Agree bluehost seems to be reliable.
- Posts: 9
- Joined: Tue Jun 05, 2012 9:03 am
Hexahost is an India company and their HQ is in there. Therefore I don't trust so much.
- Posts: 70
- Joined: Sat Sep 22, 2007 5:12 am
This is good to learn about Hexahost and Bluehost (and to avoid ixwebhosting). Like Reflections, I found the OJS setup process to be a bit overwhelming in its technical expertise requirements. We were hosted by ExpertHost but transfered a few months ago to PKP and have had no problems ever since then. The main mistake we learned from was to make sure the server allows you to access the command line so you can do things yourself (e.g., install patches). Our server did not allow us access to the command line because apparantly the way they were set up that would have been a security vulnerability: command line allowed access to all of the server's customers' sites (if I understood correctly).
I might be setting up another journal with OJS soon - a journal with too small a budget to afford PKP hosting. I'll look into Bluehost and Hexahost at that time. Thanks birkok and reflections for posting your tips on servers.
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- Joined: Sun Aug 08, 2010 12:50 pm
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