Process: We have enabled the notification plugin on the sidebar of our journal. This allows users to register for notifications, and to manage the notifications.
Problem: Once subscribed to notifications, and you would like to unsubscribe to notification emails - the system doesn't allow you.
Examined:
Selecting the tab called 'unsubscribe' it takes me to this page:
- screen1.png (25.57 KiB) Viewed 189 times
The system asks me to enter my email and password (password?? - were would I get a password.)
The system indicates that if I do not have a password leave the area blank and a new password will be emailed to me.
The system sends the email and I enter the password provided to stop receiving notifications.
- screen2.png (24.77 KiB) Viewed 188 times
I receive the email from the OJS software with password. After entering the email, and password meticulously online into the OJS software. ( I did this twice) I received an error message.
- screen4.png (28.62 KiB) Viewed 189 times
Request to PKP: Is this a bug - I require an urgent fix to prevent spamming people who wishes to unsubscribe.