jmacgreg wrote:- are you sure that the director notified the author using the email template under review that revisions are required?
jmacgreg wrote:- does the author see "Paper in review: revisions required" listed under the Status column for that submission, in their Active submissions queue?
jmacgreg wrote:- how exactly are they not allowed to upload the file? Eg. is the upload field on the submission's review page greyed out?
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