Hi all,
We are experiencing a bug when notification emails get sent to an OJS. For example, an editor has signed up via the 'Notifications' link in the side menu to receive email when the metadata for an article is changed. The editor gets this email, but the subject is "[journalPath] Array" and the body of the email is blank, with the generic footer at the bottom.
Is anybody else experiencing this issue or have any advice?
Thanks,
Barbara
---
Barbara Hui
California Digital Library
http://cdlib.org
email notification bug
Moderators: jmacgreg, michael, jheckman, barbarah, btbell, bdgregg, asmecher
Forum rules
What to do if you have a technical problem with OJS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
What to do if you have a technical problem with OJS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.
4 posts
• Page 1 of 1
email notification bug
by barbarah » Thu Jul 05, 2012 5:08 pm
- barbarah
- Posts: 27
- Joined: Thu Mar 24, 2011 1:25 pm
- Location: California Digital Library, Oakland, California
Re: email notification bug
by nil » Fri Jul 13, 2012 8:55 am
I am experiencing the same issue, and could not find any help in the forum or bug tracking system.
I use OJS 2.3.7, PHP 5.3.3, on Debian 6.0 "squeeze"
I use OJS 2.3.7, PHP 5.3.3, on Debian 6.0 "squeeze"
- nil
- Posts: 1
- Joined: Fri Jul 13, 2012 8:45 am
Re: email notification bug
by barbarah » Wed Aug 08, 2012 1:36 pm
Filed this in Bugzilla: http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=7763
Please check there for updates.
Please check there for updates.
- barbarah
- Posts: 27
- Joined: Thu Mar 24, 2011 1:25 pm
- Location: California Digital Library, Oakland, California
Re: email notification bug
by barbarah » Thu Aug 09, 2012 11:03 am
Fixed by Alec Smecher (thanks!). See patch against bug 7763 linked here: http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=7763#c5
- barbarah
- Posts: 27
- Joined: Thu Mar 24, 2011 1:25 pm
- Location: California Digital Library, Oakland, California
4 posts
• Page 1 of 1
Return to OJS Technical Support
Who is online
Users browsing this forum: No registered users and 1 guest