vgabler wrote:The CC and BCC fields in the e-mail used to notify a reviewer that a review has been requested are present but not editable. Our system administrator has looked into the code but cannot find the problem. I haven't been able to find it reported as a bug on the forum either. Any ideas? I've noticed this across multiple versions. I also know that this is not a problem across all e-mails. In particular, I know the cc and bcc fields in the "notify author" e-mail work properly.
Have you enabled 1-click access to reviewers?
This will prevent adding recipients to messages due to security reasons.
vgabler wrote:Also, I noticed that the "to" field is not editable in the prepared e-mails either. I could foresee that journals might want to have that option.
The prepared e-mails section is for setting up the content of the message. The sender and recipient are predefined by design, according to the roles.
Whenever you'd need to send a message to anyone in the system, that is not available as a template, you always have the mail icon within specific pages in the editorial process, or the send email link within user listings (available for Journal Managers).
Although it seems like an interesting feature, it would be interesting if you could specify the type of message, the sender and recipients and where you'd like this to be available, so that the PKP team can understand better your needs and prioritize that feature, if other options are not available.
NOTE: There is a way to create your own email templates, but using them requires quite a bit of work. I myself have never been able to use it, and, quite frankly, have never used all available messages anyway...