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Changing User E-Mail Address

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Changing User E-Mail Address

Postby thebigaym » Thu Apr 12, 2012 4:43 am

As journal manager, I find myself spending a lot of time assisting authors and reviewers logging into OJS.

One author created three different user IDs with 3 different e-mail addresses. After being unable to submit her manuscript, she asked me to submit the manuscript on her behalf. I chose one of her user IDs and, as Journal Manager, logged in as that User and submitted the manuscript.

I then discovered she created the multiple user IDs. I asked her to choose a user ID and e-mail address and then I could remove the other user IDs.

The account that we're keeping has a different e-mail address than the one she wants to use. When I tried to change the e-mail address, OJS told me I could not change the e-mail address to an address which another user in the system was using. When I removed the other User IDs with that e-mail address, I still get the error

The selected email address is already in use by another user.

Any suggestions?
thebigaym
 
Posts: 46
Joined: Thu Apr 09, 2009 8:25 am

Re: Changing User E-Mail Address

Postby thebigaym » Thu Apr 12, 2012 4:55 am

And I only saw the merge user function after I disabled the other 2 user IDs. Alas.
thebigaym
 
Posts: 46
Joined: Thu Apr 09, 2009 8:25 am


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