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Cc email

Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.

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This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OJS Technical Support subforum; if you have a development question, try the OJS Development subforum.

Cc email

Postby Eia » Mon Feb 27, 2012 9:22 am

Hello all,
I have a problem in sending Cc emails.
I cannot use the Cc field when I send an email to a reviewer in order to
assign to him a paper. I need this functionality to check if the email has
been properly sent and to have a backup of my actions. Please, could you help
me?
Thank you
Eia
 
Posts: 2
Joined: Mon Feb 27, 2012 9:19 am

Re: Cc email

Postby LisaP » Thu Mar 22, 2012 8:36 am

Hi Eia,

If you've enabled the "one-click access to reviewers" feature, then you'll be prevented from adding recipients to messages for security reasons.

This feature is under User Home > Journal Manager > Setup step 2.2, under "Reviewer Access."

Once you've disabled the one-click feature, you'll be able to use the Cc field in messages to reviewers.

Lisa
LisaP
 
Posts: 19
Joined: Wed Mar 21, 2012 10:08 pm

Re: Cc email

Postby Eia » Thu Mar 22, 2012 9:40 am

Thank you Lisa.
Unfortunately, I don't manage to find the Journal manager link in my home user page. Do I need a special permission to have this field in my page?

Eia
Eia
 
Posts: 2
Joined: Mon Feb 27, 2012 9:19 am

Re: Cc email

Postby LisaP » Thu Mar 22, 2012 9:49 am

Hi Eia,

If you don't see the link at user home, then you are not the Journal Manager. Since this is a feature that can only be changed by the Journal Manager, you'll have to ask her/him to disable the one-click feature for you.

Lisa
LisaP
 
Posts: 19
Joined: Wed Mar 21, 2012 10:08 pm


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