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OCS dont send email, only admin can send email.

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OCS dont send email, only admin can send email.

Postby rbgtoffolo » Thu Mar 08, 2012 10:43 am

Hello everyone,

My OCS presents a strange behavior.

I have created a new conference and submissions are ok. Now we are in the review's phase, but the Directors can't send email for anyone.

I have tested the sistem logging in as administrator. The administrator can send email for users. When the admin go to list of users and send email it's work. In this case the PHP email config are working, but Track Directors and Reviwers can't send email. The emaiis in those cases never arrive.

Anyone could help...
Thanks
rbgtoffolo
 
Posts: 2
Joined: Mon Apr 14, 2008 4:43 pm

Re: OCS dont send email, only admin can send email.

Postby JasonNugent » Thu Mar 08, 2012 5:17 pm

Hi rbgtoffolo,

Can you do some testing and see if anything shows up in your server's error log? If the mail messages are bouncing for some reason, they may also be in a mail spool file belonging to the user that your web server runs as. If they bounce, there will be a message describing why included in the bounced email.

Regards,
Jason
JasonNugent
Site Admin
 
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Joined: Tue Jan 10, 2006 6:20 am


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