OCS 2.2.4 wrapped in a Joomla page on a 1and1 server.
disable_path_info= On
We've migrated OCS from another server and also OJS. OJS is actually working well, however OCS doesn't allow downloading pdf files, it gets a blank page. Every single file is exactly where the used to be in the old server and there it worked well...
Here is a URL to pdf download page: http://s372308978.mialojamiento.es/ocs/ ... sentations
OCS is wrapped in: http://www.icono14.es/actas
Any ideas?
Thanks
Daniel
PDF download gets blank page
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What to do if you have a technical problem with OCS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.
What to do if you have a technical problem with OCS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.
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PDF download gets blank page
by Celuloide » Thu Mar 01, 2012 6:12 am
- Celuloide
- Posts: 4
- Joined: Tue Feb 07, 2012 7:31 am
Re: PDF download gets blank page
by asmecher » Thu Mar 01, 2012 9:23 am
Hi Daniel,
99% of the time these kinds of problems are due to either a misconfiguration of the files_dir in config.inc.php, or due to file permissions that disallow OCS from accessing the files there.
Regards,
Alec Smecher
Public Knowledge Project Team
99% of the time these kinds of problems are due to either a misconfiguration of the files_dir in config.inc.php, or due to file permissions that disallow OCS from accessing the files there.
Regards,
Alec Smecher
Public Knowledge Project Team
- asmecher
- Posts: 5762
- Joined: Wed Aug 10, 2005 12:56 pm
Re: PDF download gets blank page
by Celuloide » Thu Mar 01, 2012 1:08 pm
All rigth, it was a misconfiguration on the file path, it was "ocs/files" and it needed the full server path.
Thank you!
Thank you!
- Celuloide
- Posts: 4
- Joined: Tue Feb 07, 2012 7:31 am
Re: PDF download gets blank page
by asmecher » Thu Mar 01, 2012 1:11 pm
Hi Daniel,
Thanks for following up, and glad to hear it's working.
Regards,
Alec Smecher
Public Knowledge Project Team
Thanks for following up, and glad to hear it's working.
Regards,
Alec Smecher
Public Knowledge Project Team
- asmecher
- Posts: 5762
- Joined: Wed Aug 10, 2005 12:56 pm
Re: PDF download gets blank page
by yudaermawan » Mon Apr 23, 2012 10:42 am
I have a same problem, i already change the file_dir > files_dir = "root/public_html/ojs/files"
why it still blank page? this is my site http://baliwebprogrammer.com/ojs/index. ... e/view/7/5
why it still blank page? this is my site http://baliwebprogrammer.com/ojs/index. ... e/view/7/5
- yudaermawan
- Posts: 24
- Joined: Tue Apr 10, 2012 7:58 am
5 posts
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