by CAM » Sat Feb 04, 2012 5:50 pm
I am an Editor and Author for a Journal and have been receiving emails from [my name]@[blank journal].com that are automatically forwarded to a personal account of mine. The emails were suddenly bounced back to the senders, and when I inquired, my email provider said: "the email had triggered the limits imposed by [provider's] spam-filters and was consequently blocked. We are unable to lift the block on the IP as it is blacklisted on many third party spam lists."
Given this unsatisfactory reply, which I don't want to waste time trying to change, I'd like to change the email address that my OJS email is forwarded to. I think the Site Administrator must do this, but neither of us know how to do it. Just changing my email address in my profile is not enough. Is there a simple way to do this? (And, I hope without "code changes", which are beyond either of us). Where does the Site Admin make this change? What is needed to make the change (passwords or ???)?
Thank you.