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problems accesing articles information

Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.

Moderators: jmacgreg, michael, vgabler, John

Forum rules
This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OJS Technical Support subforum; if you have a development question, try the OJS Development subforum.

problems accesing articles information

Postby ojggsmartinme » Mon Jan 02, 2012 9:28 am

Hi:

After I click in the link for any of the articles in process in OJS, I just get a white page and can't access the information associated to each article. It happens in all sections (submissionsInEditing, submissionsInReview). Any suggestion about how to get access to that data? We are using the Open Journal Systems 2.3.6.0.
Thanks,
ojggsmartinme
 
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Re: problems accesing articles information

Postby jmacgreg » Wed Jan 04, 2012 11:33 pm

Hi there,

See this FAQ entry.

Cheers,
James
jmacgreg
 
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Joined: Tue Feb 14, 2006 10:50 am


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