You are viewing the PKP Support Forum | PKP Home Wiki

OCS blank screens

Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, michael, John

Forum rules
The Public Knowledge Project Support Forum is moving to http://forum.pkp.sfu.ca

This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.

OCS blank screens

Postby StuartSutton » Sat Nov 05, 2011 2:51 pm

We just upgraded to OCS I started setting up a new scheduled conference instance and find most (but not all) of the administration screens are blank. Forum search doesn't reveal anything relevant that I can find. I went back to the previous instance of the same conference that was fine in the earlier version and it also has the same blank screens even though the public site is fine. I can't see any pattern in the few pages that appear in the admin interface and those that do not. Here's a rough list of pages that are showing and the many that are not.

General Management:

--Pages that display:
/manager/setup/3 (OK)
/manager/setup/4 (OK)

--Pages that do not display:
/manager/setup/1 (blank)
/manager/setup/2 (blank)
/manager/setup/5 (blank)
/manager/setup/6 (blank)

Current Conferences:

--Pages that display:
/dc-2012/manager/schedConfSetup/1 (OK)
/dc-2012/manager/timeline (OK)
/dc-2012/manager/groups?clearPageContext=1 (OK)
/dc-2012/manager/people?clearPageContext=1 (OK)

--Pages that do not display:
/dc-2011/director (blank)
/dc-2011/trackDirector (blank)
/dc-2011/author (blank)
/dc-2011/reviewer (blank)

/dc-2012/manager/schedConfSetup/2 (blank)
/dc-2012/manager/schedConfSetup/3 (blank)
/dc-2012/manager/tracks?clearPageContext=1 (blank)
/dc-2012/manager/program (blank)
/dc-2012/manager/importexport (blank)
/dc-2012/manager/statistics (blank)
/dc-2012/manager/registration?clearPageContext=1 (blank)
/dc-2012/manager/scheduler (blank)
/dc-2012/manager/paymentSettings (blank)
/dc-2012/manager/accommodation (blank)

My Account:
--Pages that display:
/user/profile (OK)

--Pages that do not display:
/user/changePassword (blank)

--Pages that display:

--Pages that do not display:
/admin/conferences (blank)
/admin/languages (blank)
/admin/auth (blank)

Posts: 1
Joined: Sat Nov 05, 2011 2:37 pm

Re: OCS blank screens

Postby jmacgreg » Tue Nov 08, 2011 4:12 pm

Hi Stuart,

See this FAQ entry with instructions on what to do with blank pages.

Posts: 4191
Joined: Tue Feb 14, 2006 10:50 am

Return to OCS Technical Support

Who is online

Users browsing this forum: Yahoo [Bot] and 3 guests