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Automated Reviewer Reminder Date issue error

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Automated Reviewer Reminder Date issue error

Postby acauchi » Wed Jan 19, 2011 4:56 am

Automatic reminder for review is sent out 1 week after request for review stating that the deadline for review has passed (which in fact is of 4 weeks). Reminder should go out after 4 weeks and not before.

Also Automatic reminder for review 4 weeks after acceptance to do review, is not being sent out.

Appreciate any help how to solve these problems
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Joined: Wed Jan 19, 2011 1:33 am

Re: Automated Reviewer Reminder Date issue error

Postby aleskl » Fri Oct 28, 2011 8:01 am

I've found out that I have the same problem. The thing is that the auto-reminder is sent when the reviewer doesn't respond to a review request in 5 days and when the review due-date passes. But both reminders have the same text, stating that the due-date has passed, which is not true in the first case.

Now I'm searching the forum to see if somebody already solved this...

ETA: I also noticed that the review-reminder at due-date was not sent, only the first one, after five days. I'm trying to temporarily solve this by disabling the first auto-reminder, now I have to wait if the second one is being sent.

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Joined: Mon Apr 11, 2011 7:08 am

Re: Automated Reviewer Reminder Date issue error

Postby ramon » Fri Oct 28, 2011 4:55 pm

Hello all,

You may want to check the Translation Plugin, available to System Administrators only.
You can edit all email templates, at any time.
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Joined: Wed Oct 15, 2003 6:15 am
Location: Brasí­lia/DF - Brasil

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