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Users denied access at login

Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.

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This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OJS Technical Support subforum; if you have a development question, try the OJS Development subforum.

Users denied access at login

Postby mcholbi » Mon Oct 03, 2011 7:45 pm

I'm having a puzzling problem: Many users of my journal site are logging in at getting this message:
You have been denied access. Access to this site is currently restricted.

But it seems like a dummy message, because when users click User or User Home, they get into the site just fine. Any thoughts?

Thanks!
mcholbi
 
Posts: 3
Joined: Mon Oct 03, 2011 7:37 pm

Re: Users denied access at login

Postby jmacgreg » Fri Oct 07, 2011 4:57 pm

Hi mcholbi,

Any chance you could share a link to your site so I could take a look?

Cheers,
James
jmacgreg
 
Posts: 4162
Joined: Tue Feb 14, 2006 10:50 am

Re: Users denied access at login

Postby mcholbi » Sun Oct 09, 2011 9:45 pm

The site's teaching-philosophy.com

Thanks!
mcholbi
 
Posts: 3
Joined: Mon Oct 03, 2011 7:37 pm

Re: Users denied access at login

Postby jmacgreg » Mon Oct 17, 2011 11:00 am

Hi mcholbi,

This thread may be helpful; I couldn't replicate the problem on your site, but it may just be a simple access/restriction configuration issue.

Cheers,
James
jmacgreg
 
Posts: 4162
Joined: Tue Feb 14, 2006 10:50 am


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